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IF I HAVE FORGOTTEN MY DRIVING LICENCE, CAN I NEVERTHELESS TAKE THE VEHICLE?

THE DRIVING LICENCE IS MANDOTORY DOCUMENT FOR RENTING A VEHICLE AND MUST BE PRESENTED AT PICK UP TIME.

IS THERE A MINIMUM/MAXIMUM AGE FOR RENTING A VEHICLE?

YOU MUST BE AGED 21 OR OVER TO RENT A CAR.

BESIDES DRIVING LICENCE WHAT ALL OTHER SUPPORTING DOCUMENTS NEEDED AND BY WHEN?

A COPY OF ORIGINAL PAN CARD , ADHAR CARD , PASSPORT NEED TO BE UPLOADED WHILE BOOKING THE CAR.

WHEN DO I HAVE TO DEPOSIT THE SECURITY AMOUNT ?

YOU HAVE TO DEPOSIT THE SECURITY AMOUNT WHILE BOOKING THE VEHICLE OR ELSE THE BOOKING WILL BE CANCELLED. PLEASE CHECK OUR CANCELLATION POLICY.

IF I HAVE MADE THE BOOKING, DO I HAVE TO COME AND PICK UP THE CAR ?

ABSOLUTELY RIGHT , THE PERSON WHO HAS MADE THE BOOKING NEED TO COME WITH ORIGINAL DOCUMENTS TO PICK UP THE CAR.

IS THERE AN AGREEMENT/DOCUMENT I NEED TO SIGN?

YOU HAVE TO SIGN A VERY SHORT AGREEMENT OF TERMS AND CONDITIONS.

WHAT IS YOUR CANCELLATION POLICY?

FOR DAILY RENTALS—

  IF A CONFIRMED BOOKING YOU WISH TO CANCEL WITHIN 24 HOURS OF PICKUP TIME THEN WE WILL DEDUCT ONE DAY RENTAL INCLUDING 3% PROCESSING FEE.

  IF A CONFIRMED BOOKING YOU WISH TO CANCEL ATLEAST 24 HOURS PRIOR TO PICKUP TIME THEN NO RENTAL WILL BE DEDUCTED. WE WILL DEDUCT ONLY 3% PROCESSING FEE.

  IF A BOOKING IS CANCELLED WHILE PICKING UP THE CAR OR AFTER PICKUP THEN NO REFUND WILL BE GIVEN.

  NO REFUND WILL BE GIVEN IF IT IS A HOURLY RENTAL BOOKING.

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803, Pearl Best Heights 1,
Netaji Subhash Place, Pitampura,
         New Delhi, INDIA   
815, Royal Trade Center,
Opp. Star bazaar, Adajan road, Pal,
         Surat, Gujarat, INDIA
Delhi Office: +91-11-49043731
   Surat Office: +91-261-4140300
Email: info@wheelsandwing.com
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